Privacy Policy
Effective January 1, 2026
Optimum Pembroke Pines Concrete Company, pembrokepinesconcretecompany.com, quotes@pembrokepinesconcretecompany.com
What this policy covers
This policy explains how Optimum Pembroke Pines Concrete Company handles the information you share when you visit our website, ask for an estimate or get in touch with us. We're a concrete contractor in Pembroke Pines, FL, and we collect only what we need to answer you and do the job you ask about.
It applies to this site, starting from our home page, and to the calls, emails and form requests that come to us through it. To learn more about who we are, visit our About page.
Information you give us
When you fill out our estimate form, call us or email us, you usually give us your name, phone number, email address and the address of the property where the work would be done. You may also tell us about the job, like a cracked driveway, a new patio or water pooling on a slab, and send photos if you choose.
Our estimate form is run by an outside form service, so what you type into it passes through that provider on its way to us. We ask only for what we need to reach you and understand the work, and you don't have to share anything you're not comfortable sharing.
Information collected automatically
Like most websites, ours can collect basic technical details when you visit, such as your browser type, the kind of device you're on, the pages you view, how long you stay and the site that sent you here. We use this to see which pages help people and which ones need work.
We may use cookies, which are small files your browser stores, and similar tools from analytics providers to gather these details. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you give us to reply to your request, set up a visit to your property, prepare your estimate, schedule and do the work, and follow up after the job. If you become a customer, we also use your details for billing and to keep a record of the work we did at your house.
We use website data to keep the site running well and to understand how people find us. We don't sell your personal information, and we don't share it with anyone so they can market to you.
When we share information
We share your information only with the people and services that help us run the business, such as our form provider, website host, analytics tools and anyone we need to coordinate with to complete your job. They get only what they need for that task.
We may also share information if the law requires it, to protect our rights or safety or yours, or if the business is ever sold or transferred to a new owner who would carry on the work.
How long we keep it
If you ask for an estimate and don't go ahead, we keep your request only as long as it's useful for following up, then delete it. If we do work for you, we keep your contact details and job records longer, because we need them for warranty questions, taxes and our own business records.
Website analytics data is kept by our analytics providers under their own retention settings, and it's used in summary form rather than to identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep something to finish a job, meet a legal duty or settle a billing matter, and we'll tell you if that's the case.
If we ever send you follow-up messages you don't want, tell us and we'll stop. Depending on where you live, state law may give you more rights, and we'll honor those when you ask.
Keeping your information safe
We take reasonable steps to protect the information you share, like limiting who on our team can see it and using trusted service providers. No website or email system is completely secure, so please don't send payment card numbers or passwords through our form or by email.
Our site is meant for adults arranging work on their homes, and we don't knowingly collect information from children under 13.
Changes to this policy
We may update this policy when our tools or the way we work change. When we do, we'll post the new version on this page with the date it was last updated.
This policy was last updated in November 2026.
How to reach us about privacy
If you have a question or concern about your information, call us at (954) 676-1352 or reach us through our Contact page, which also lists our email address. We're available Mon–Fri: 8 AM–9 PM and Sat–Sun: 6 AM–9 PM.
Tell us what you'd like us to do, whether that's showing you what we have, fixing it or deleting it, and we'll reply within 1 business day.